The guarantee seal or the guarantee card can be found on the first page of “The History of Your Watch” booklet that comes with every A. Lange & Söhne watch. These form the basis of the international Lange guarantee. Additionally, the book allows maintenance to be documented by hand and can also be used, if desired, to record a change in owner as well as dedications.
GUARANTEE INFORMATION
Guarantee conditions
Our timepieces are made using quality materials by experts in their field with the demand for perfection typical of Lange. Every watch goes through rigorous inspection procedures before it leaves our manufacture. This means you can be sure that you are receiving a perfect product from us. We provide a two-year guarantee from the date of purchase on every Lange watch for material and manufacturing defects.
Guarantee for a third year
If you obtained your Lange watch from a boutique, you can claim an additional year’s guarantee. This guarantee from the boutique operator requires you to successfully register your Lange watch on our website.
Service and repair guarantee
After an overhaul or repair, the watch leaves the service in perfect condition. That’s why you receive another 24-month guarantee on all parts affected by the maintenance or repair.
DOCUMENTS
“The history of your watch” booklet
The guarantee seal or the guarantee card can be found on the first page of “The History of Your Watch” booklet that comes with every A. Lange & Söhne watch. These form the basis of the international Lange guarantee. Additionally, the book allows maintenance to be documented by hand and can also be used, if desired, to record a change in owner as well as dedications.
Certificate of authenticity
To prove that a watch is a real A. Lange & Söhne, the service team can, on request, provide proof of origin for timepieces manufactured after 1990. For this fee-based certificate, the timepiece must be sent to a Lange boutique.
Explore further
How can we be of service?
Whether you are in search of a specific model, have questions out of interest or need a service request for your timepiece – we are delighted to help you. We are at your service by phone, email or in one of our boutiques.
